Submission, Approval Process and Support
Submission and Approval Process
Once all checklist items are completed:
Fill and sign the DeCharge Pre-Installation Form
(Make a copy of Word Document or print out the PDF form, fill the details)
Attach all required photos and documents
Email the above to [email protected]
Await site clearance from the DeCharge Ops team
Following approval:
For delegated deployments: installation is scheduled by DeCharge
For self-installation: you may begin setup and request remote commissioning
Installation Support
If you have any concerns during site preparation or installation:
Contact the DeCharge support team at [email protected]
Join the community Telegram for quick guidance
Refer to the Troubleshooting Guide for issue resolution
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